TERMS & CONDITIONS
Welcome to Stanley And The Bear. By using our website www.stanleyandthebear.com, you agree to the following Terms & Conditions. Please read them carefully before placing an order or using our services.
Throughout these Terms & Conditions, “we”, “us”, and “our” refer to Stanley And The Bear. “You” refers to the user, customer, or visitor of this website.
1. About Us
Stanley And The Bear provides products, services and workshops available for purchase through our website.
If you need to contact us, please email:
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2. Orders
When you place an order through our website, you are confirming that:
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The information you provide is accurate and complete.
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You are authorised to use the payment method provided.
We reserve the right to refuse or cancel any order for any reason, including stock availability, pricing errors, or suspected fraudulent activity.
3. Prices & Payments
All prices shown on our website are in GBP (£) unless stated otherwise.
We reserve the right to update prices at any time, but this will not affect orders that have already been confirmed.
Payment must be made in full at the time of purchase.
4. Shipping & Delivery
Orders are dispatched within 1–3 business days and sent via Royal Mail delivery.
Delivery times may vary depending on location and Royal Mail service delays, especially during busy periods.
International shipping is available. Please contact us for international shipping costs before ordering:
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5. Returns & Refunds
We want you to be happy with your purchase. If you would like to return an item, please contact us within 14 days of receiving your order.
Returned items must be unused and in their original condition (including packaging where possible).
Return postage costs are the responsibility of the customer unless the item is faulty or damaged.
If your item arrives damaged, please contact us as soon as possible with photos.
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Refunds will be issued to the original payment method once the return has been received and checked.
6. Workshops & Services
Where applicable, workshop and service bookings are subject to availability.
If you need to cancel or reschedule a booking, please contact us as soon as possible and we will do our best to accommodate your request.
Stanley And The Bear reserves the right to cancel or rearrange a workshop or service due to unforeseen circumstances. If this happens, we will contact you as soon as possible.
7. Intellectual Property
All content on this website, including text, images, branding, logos, product descriptions and designs, is owned by Stanley And The Bear unless stated otherwise.
You may not copy, reproduce, distribute or use any content from this website without written permission.
8. Website Use
By using this website, you agree that you will not:
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Misuse the website or attempt to disrupt its functionality.
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Use the website for unlawful purposes.
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Attempt to access secure areas of the website without permission.
We may restrict access to the website if we believe these Terms have been breached.
9. Limitation of Liability
We do our best to ensure all information on our website is accurate and up to date, however we cannot guarantee that all content is error-free.
Stanley And The Bear will not be liable for any loss or damage arising from the use of this website or from the purchase of products/services, except where required by law.
10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your personal information.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and by continuing to use the website you agree to the updated Terms.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
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