RETURNS & REFUNDS POLICY
At Stanley And The Bear, we want you to be happy with your purchase. If something isn’t quite right, please get in touch and we’ll do our best to help.
Returns
If you would like to return an item, please contact us first by email so we can advise you on the next steps.
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Items must be returned in their original condition and packaging (where possible).
Damaged Items
If your item arrives damaged, please email us as soon as possible with details and include photos of the damage so we can resolve the issue quickly.
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Refunds
Once your return has been received and checked, we will confirm by email and process your refund where appropriate.
Refunds will be issued to the original payment method.
International Returns
If you are returning an item from outside the UK, please contact us first for guidance.
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